Great customer service! Friendly and accommodating. I only wish I learned about this location sooner! I definitley recommend!
Margarita G
700 Block Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salt Lake City, UT 84101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Was very confused as where to drop off 6x12 rental trailer. In Montana they said that I could drop it off at any location. I was rushed to get to the airport to catch a flight and wanted to drop it off at a closer location. When I called the location closed to me in Utah they said I needed to calll 1-800 #. So I called and was told to drop it off at down town SLC which added 20+ minutes to my already tight schedule. Then when I go to location no Uhaul workers present and no obvious place to drop it off. So I called 1-800 # again and was transferred to some other person being put on hold it saying there was up to an hour wait before someone would answer. At this point I thought for sure I was going to miss my flight. I called my wife who said I needed to upload the uhaul app which I did and just did what it said (took pictures) and randomly dropped off trailer in an obscure location as I could not figure out how to get through the coded gate. Just weird experience for me dropping off trailer with no uhaul worker present and hoping I put it where it needed to go. About the time I finished dropping it off the on hold customer service answered and I think confirmed that it was okay to drop it where I did. I guess it just the automated app driven no human to help world we are becoming. I did make my plane, but just barely and was stressful because trailer dropping off experience was much longer than I expected.
Roderick GI drove 30 miles I went to. Put 5 gallons gasoline and they charge me another. $22 dollars for gasoline
Isrrael VVery friendly , helpful employee..
DEBRA LYour app is impossible to use and we were not given the 17 foot truck needed. The truck was the worst obe one on the lot, and had leftover garbage in the cup holder!
Chase A