Check in process till getting the car took ages. better enforce pre check in or make it more efficient or guide that the process takes 20 minutes.
MAOZ A
Plateau Heated Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sammamish, WA 98074
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very nice, everything was explained super clear
RAMON MFix the U-Haul App. This App performs poorly on Android devices, and it took me >45 minutes to check out my truck.
Erick WThere is no lights at the drop and pick up box. Horrible experience
Richa JThe onboarding took over an hour, when I arrived to the location. The U-Haul "app" that I was told that I had to download to upload my driver's license/photos would not allow me to upload ANYTHING. I tried for nearly 45 minutes and finally a nice older gentleman literally used his phone to complete the process for me. Granted, I don't think this had anything to do with the woman trying to help at the counter, but this whole experience needs some troubleshooting/alternatives for situations like these. I was late to my daughter's district final for cross-country due to this, and I just can't fathom why it would take over an hour (with nobody ahead of me) to complete a simple handoff for a vehicle. I was told there was no way around needing to complete everything through my iPhone/online. Pretty lame.
Joey D