Moving Truck Rental in San Antonio, TX at U-Haul of Helotes

2081 reviews

10681 W Loop 1604 N   San Antonio, TX 78254
(next to Buckhorn Soil & Sand )

(210) 640-3933

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(210) 640-3933

10681 W Loop 1604 N
San Antonio, TX 78254
(next to Buckhorn Soil & Sand )

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in San Antonio, TX 78254

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

2081 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
3.0

People were very nice. Place seemed dirty though and messy. Truck was ok, but had numerous dings on it not marked. So, we had them put stickers on those spots. Truck had not been washed.

JEFFREY M. 
Rating:
5.0

Everything was GREAT 👍 HIGHLY APPRECIATED

BILLY H. 
Rating:
3.0

I wanted to be safe on the use of it, and since it stormed all day Saturday, needed to finish my move in better weather the next day. I brought it back 3 hours past my - 24 hour period and was still billed for the next 24 hours. I was being safe but was hoping they would give me a break on this.

MANUEL M. 
Rating:
4.0

There is a construction trailer up front so I assume they are getting ready to build out the facility. The physical property is rough. the staff is excellent. Equipment seemed to be well maintained.

CHARLES S. 
Rating:
5.0

Excellent customer service!

Matthew Z. 
Rating:
1.0

Offer curbside for trailers.

ERIK F. 
Rating:
5.0

The staff was extremely helpful and friendly. I would definitely recommend this location to anyone needing a rental.

RICHARD M. 
Rating:
2.0

The afternoon customer service person at the location made it a point to call me just after I made my reservation for 6:45pm and reservation was made at 5:30 PM to call and tell me that they close at 7pm and the doors would be locked right at 7 so it I was going to be there right at 7pm they would be closed. I told her that I was already on the way and I would be there long before 7pm. She just didn't leave it at that. She made it a point to tell me again that they lock the doors right at 7pm.

Russell F. 
Rating:
5.0

Nothing.

RICARDO B. 
Rating:
5.0

Left wiper blade was broken but no big deal. I must admit this time I was pleased with the service. We had bad experiences with this location before with "rude" employees but not this time. We were greeted by the manager and she was a sweetheart, funny and really attentive.

JORGE LUIS S. 
Rating:
4.0

Improve the web experience

Robert S. 
Rating:
5.0

We have used this location several times now. Even phone calls are handled quickly and professionally. However, at pick up day of our last trailer rental, of a flat trailer with ramp, Ms Alex, a young lady who we hadn't worked with before, was not with the same professional, positive, and welcoming, tone/demeanor we were expecting as usually seen at this location. I tried to make small talk about some other product on display and ask a few questions but she said she didn't know they answer, and had never been asked about the mattress protectors before. Finally when I was all done, and leaving the office, the phone began to ring, she seemed annoyed and made a sound of annoyance also. she then picked up and immediately changed her voice to a professional, positive, and welcoming, from someone else in the company named David (i think that was the name). I am a firm believer, that the first face a customer sees in a company is the face of the company. And I was a little uncomfortable having to check out my equipment with Ms Alex. I truly felt like, in any moment I was going to want to just walk out.

ERICA B. 
Rating:
5.0

staff provided great customer service.. The lady that took my reservation was great.. Definitely my favorite place to rent because of the great service at the front desk

ADRIAN S. 
Rating:
2.0

Check tires. Two tires out of six were worn out and one of these blew on the highway. Truck fuel tank was not working properly making each fueling a challenge. Location gave wrong number of pads - 4 bags instead of 4 dozens.

IVAN C. 
Rating:
5.0

Truck that I rented did not have a lock available for me to have. Customer service was good, location was good. The reason I would come back would be for the customer service.

Abeline S. 
Rating:
1.0

there where fraud charges to my card the truck was rented to someone else but my card was charged ref#3107841

LATEASHA K. 
Rating:
2.0

Road needs fixes . Holes on driveway and lot.

ALVARO V. 
Rating:
5.0

Had no issues reserving, using and returning! Thanks Uhaul👍

EDWARD P. 
Rating:
4.0

The staff was friendly and the location is great. Trailer had some trash left in it. Also, trailer made some horrible noises - sounded like axle maybe? And, the equipment dolly we reserved was not available.

Janet M. 
Rating:
5.0

Every thing was great

ARLON W. 
Rating:
5.0

Keep doing what you are doing!

DAVID ALAN N. 
Rating:
5.0

Great customer service, quick check out/in process, easily accessible, highly recommended to all.

AURELIO A. 
Rating:
5.0

All was good, fast and friendly staff, great service and location!

MICHAEL G. 
Rating:
5.0

The people that helped us secure and extend the reservation and also connect/disconnect the trailer were awesome

Jeff B. 
Rating:
5.0

The customer service was excellent. Everyone made this a very smooth transaction. One out of 10, 10 being the highest your employees get a 10!!

AMY S. 
No reviews have been submitted for this location.

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