U-Haul truck odometer read 24,000+ miles but the contract shows 204, 000+ miles. I requested another contract. Lil Gil’s only slashed through the incorrect odometer reading and wrote in the correct reading and initialed it. I again requested the contact be updated in the system. He printed me a copy with the correct reading. I later received a text from U-haul showing the incorrect reading. Dropping off the 16’ trailer with 2 U-Boxes was stressful as well. I went to the specified address and they sent me two buildings down to a U-box facility to drop the trailer. I refused as my Load Share contract stated that compensation would be denied if the trailer is returned to a different address. The representative at U-box guided me back to the other correct address and removed the trailer from the truck. I called the U- Box help number to confirm it would not stop payment of the $700.00 offering for delivery of the trailer.
Calvin D
Lil Gils Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78225
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything was good. The man was good.
MARK MVery excellent customer service. I would highly recommend. Very nice owners. Thank you for helping our move be smooth.
VIRGINIA SVery professional. No problems or concerns at all.
Rick SThere’s not much really but it’s probably just that the city should really fix that major big problem with the hole on the way going into the gate.
AMALIA G