Well I would of loved my deposit back, time was extra because there was bad weather and I was driving with caution, I would think that would matter and if I don’t receive my refund I would not recommend or reuse U-Haul again
ANDREA R
San Antonio Auto Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I would say the individual renting the truck to us was extremely knowledgeable and nice due to the situation the vehicle had to be used the next day we were told that it was going to be $20 extra from what we already paid turned out they charged us way more it was supposed to be closer to 100 it turned out to be over $140 I don't know who's reading this or who is interested but I just want to say I haven't been a Google advisor for many years now I've complimented on quite a few different locations restaurants and individuals and the same aspect I have been treated with respect and not treated with respect as for this situation I would say it was about half and half we had very minimum funds to do this move in and was told one thing and done another for me to recommend someone else for this particular establishment I would say I would not due to the situation our bank is now in a standstill and the money that was taken out was way more than was told that was going to be if I was to rate this place I would definitely read it about a six for I don't believe that people should say one thing I do another I believe it's inconsiderate and undermining to the individual that's renting the actual vehicle we were very dissatisfied in the outcome of the whole experience and on a lighter note will never be using this establishment again
BONNIE AI was charged 46 extra miles then what i used
Deven GThe U-Haul owner was great to deal with.
ADAM HThe employees here are great! A move is stressful enough just on its own, and looking around for trucks and dealing with dismissive employees is what you DON'T want when you're relocating. The folks here at San Antonio Auto Center are not like that at all! I got to deal with people who were very friendly, very helpful, and funny. Just a fantastic team to have help me out with getting my rental van together. I ordered everything in advance so it would be ready the following week and, sure enough, all was good and in order when I went for the pick up. They were even great on the phone when I called a couple of days before pick up to make sure there were no glitches and that the van would be ready. I'd definitely rent a van or truck from them in the future.
KEVIN A