I paid for a dolly and it was not included when I picked up the rental.
Ayeisha C
Chuys Custom Sports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Benito, TX 78586
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The reason below average was choose is because there were ZERO signs indicating that the U-Hual Rental was at this location. We obviously found the place because of the 15' Orange and White truck that was parked at the rear of the property. This rental office is actually inside a completely different business which is great except the property has 2 businesses side by side and with no signage indicating which business you need to go in to this could be rather confusing and problematic. Then after completing the rental agreement we had an additional question so we called the business and were told by the receptionist the person who handles the rentals had left the building for 15 minutes and we would need to call back. When in fact we actually needed to contact the local scheduling office in our dropoff city, so perhaps the staff answering the phones could be a little more knowledgeable about basic procedures. Since our question was about mileage we didn't want to leave the pickup location until our concerns were answered and resolved so a more knowledgeable staffing person could have saved us a 20 minute wait for the rental agent to return. Our truck was clean and ready for rental though the front windshield had tape around the outer driver's side edge as a repair, which could have been repaired properly.
Matthew NAlways recommend this location. They are very efficient, friendly and great customer service.
DAYRI MExcellent service and very friendly and helpful staff.
DAYRI MHelpful friendly
Rene R