Valerie V. on 9/27/2016
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Be friendly in make eye contact with customers. HAve one sales representative at feint desk at all time. Have a employee double check the previous job to ensure proper connection. (Auto transporter)
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SUSAN F. on 9/22/2016
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More help on the weekends
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lawrence k. on 9/22/2016
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We have used this location twice now - always friendly. Sometimes busy, but that is what you want in a business.
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Duane K. on 9/21/2016
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But I was to pick up my order in crestline but you sent me here, I wanted crestline. NOT HAPPY WITH WHAT YOU DID. THANKS A LOT.
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Susan F. on 9/19/2016
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Very big place but only one attendant for both storage and equipment on a weekend. Would be more efficient if there were more than one.
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Robert M. on 9/17/2016
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More customer service representatives
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AMY T. on 9/17/2016
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Need more dolly cuz when we rent the truck one was not available.
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DANELLE B. on 9/13/2016
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Excellent customer service & location, no complaints!
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Brittany P. on 9/5/2016
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Be more clear on after hours drop off location.
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RALPH G. on 9/4/2016
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To be able to return Uhaul items at any Uhaul rental place.
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Pepper J. on 9/2/2016
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It was a GREAT experience...and Dave (I beleive the manager) was AWESOME!!! so professional and great attitude.
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Jeanette M. on 8/30/2016
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Customer service is horrible was promised one thing and received nothing but an additional headache. I recommend anyone besides Uhaul. I was on hold with corporate 3 times every time after waiting for an hour they would pick up the call and hang up without saying a word. When I reached out to the office they would say they couldn't help me and once again transfer me to the 800 #. OVER PRICE AND NO CUSTOMER SUPPORT/TRUCK ENGINE WAS IN HORRIBLE CONDITIONS
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Margaret W. on 8/30/2016
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This was the best UHaul experience I've had. Efficient and friendly service! They were even super accommodating when I decided to change my mind at the last minute and upgrade from a 10-foot to the 15-foot truck (vehicle pulled out with engine running, yet it was no problem to switch). The manager (David) was clearly hard working and patient with his newbie employee. I'll definitely be back to this location!
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Abdalla A. on 8/29/2016
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I had issues with fuel gage wasn't function properly I had waste 78 dollars for a 92 miles thats straight cheating its not right at all I dropped off I was really upset from those trickes I've used uhaul all the time 1st time experience something like that :(
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esther s. on 8/28/2016
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Mr. David helped me out and took care of my transaction very perperfectional. Thank you Mr. David. Yes...I would defiantly recommend family and friends to that locations. I just found me a location where Im going to rent out Uhaul trucks. ??????
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Alfie C. on 8/27/2016
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Great service and very helpful. Made moving a lot easier. Thanks
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AJA M. on 8/25/2016
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Excellent customer service, great experience!
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Michael W. on 8/24/2016
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The main reservation on line was horrible! They changed our pickup location twice. The second time we were already on our way and had to back track to another location. Their attitude was "oh well that's where it is". No one seemed to know what they were doing.
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Tina C. on 8/22/2016
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Great customer service and quick
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Mike D. on 8/18/2016
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They did a good job
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Kathy D. on 8/18/2016
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They went all out to help my trip be an easy and safe one. They were awesome! I have never had a group of harder working people help me.
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Kathy D. on 8/16/2016
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Had some hiccups in my process at first, but the employees went above and beyond to get me safely on my way. I was so impressed that I will always use UHAUL and recommend them to everyone!
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Greg S. on 8/15/2016
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Worst Uhaul experience ever! Reserved a 26' truck one week prior to moving. Called to verify truck was at Redlands location and ready for pickup and was told yes on the phone. When I got there I was told there was no trucks available and they tried to offer me a 15' foot and a trailer 2 and half hours later. It put me behind on my move in and ended up having to take the next day off from work to finish moving, and access to my storage which closed by the time I finally arrived.
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Zaira F. on 8/15/2016
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To start off I called UHAUL in San Bernardino by Rialto Ave and they tell me they have the trailer ready and so on. Once i go to the store to actually get the trailer. The girl helping me was super rude because I guess people in customer service dont kno what there doing and just give out trailers to anyone without checking if they are available or not. So, when i would ask a question she would be super rude as if it was my fault. Honestly dont recommend people going to that UHAUL.
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ROBERT P. on 8/7/2016
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Lower price for same day return
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