The Representative that served me was not customer friendly. He told me he had to charge up front 100 miles and I would be reimbursed upon return of the uhaul. The other Representative told a customer he only needed to put 15 miles up front. The vehicle was on less than 1/4 of a tank of gas and the Representative would not put any fuel in the vehicle.
Wanda L.- California CA
- San Bernardino
- 92401
Moving Truck Rental in San Bernardino, CA at U-Haul Moving & Storage of Downtown San Bernardino
110 S D St
San Bernardino,
CA
92401
(S Of Rialto Av)
(S Of Rialto Av)
Services at this Location:
Contact Us
110 S D StSan Bernardino, CA 92401
(S Of Rialto Av)
Services at this Location:
Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in San Bernardino, CA 92401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Propane
Propane service delivered straight to your door!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
After the experience we had earlier in the day with a cancellation of my trailer in Big Bear CA these folks were the saving grace and very pleasant to work with.
SCOTT J.- Rating:
- 4.0
Don't wait 30 minutes to call the customer to go to another location .
Gail R.- Rating:
- 5.0
I have great experience thank you 😊
Yasmin A.- Rating:
- 5.0
Stay doing what your doing to keep up the good work ðŸ‘
Martin B.- Rating:
- 1.0
It's not the location it's Uhaul I would never recommend Uhaul to anyone as a matter of fact I'm already on Instagram Tik tok and ill be going to Facebook next to post my story of pictures and video of my miserable experience. And yes my people are ready to repost my story because everyone one knows how bad my move with Uhaul. Uhaul sucks!!!!
LERAE P.- Rating:
- 5.0
I normally go.to the Tippecanoe and Baseline location. I did not appreciate getting a calli the night before informing my truck will not be available at Tippecanoe but D Street and Rialto Ave had the truck. I found the D St and Rialto Av much better, and staff very helpfull. Going forward that will be my new location.
Alfred P.- Rating:
- 3.0
I've never used uhaul before and was shocked of the price.
Herbert H.- Rating:
- 5.0
Great customer service
Gerardo D.- Rating:
- 5.0
Awesome & friendly service this place to me is recognized as a blessing also with low prices! Thank you U-Haul God bless you all! ðŸ™ðŸ¼
David G.- Rating:
- 5.0
Perfect for everything I need to do
Victor G.- Rating:
- 5.0
Best customer service
Luis A.- Rating:
- 5.0
I tried to drop-off the rental truck (which happened to be after-hours) and was totally confused on proper procedure in correct drop offs. My application kept freezing when attempting to input mileage and gas levels. I searched for a drop box but couldn't find anything. I tried calling the after-hours emergency number (posted on door) to only reach no one. They charged me for a dolly that wasn't in my possession and the mileage levels were incorrect because I never had the opportunity to input the data on my phone app. Need accessable customer service.
Bryn W.- Rating:
- 5.0
Wait time on hold is ridiculous
Steven B.- Rating:
- 3.0
Small parking lot. Employee didn't show me how to use tire straps on car transport. Overall was ok.
Derrick S.- Rating:
- 5.0
LOVE THE MOBILE CHECK IN AND OUT.
Jeffrey Y.- Rating:
- 5.0
Fast friendly service.
Irma D.- Rating:
- 5.0
The manager here provided excellent customer service. He was friendly and check the air in not only the auto transport I was picking up but also the 10' truck I had picked up earlier in the day from another Uhaul location. Friendly and proficient. I would want this guy working for me or on my team. I wish I had his name. Younger guy, worked for the company for several years, was the location manager I believe.
Jeffrey S.- Rating:
- 5.0
SIMPLE ! Treat others as you would appreciate being treated . Example .. After getting a 15 foot van in a brief time at 7am ... at 81 years of age , with a with my son and a couple of friends ,I began a very long arduous day demolishing ,loading, taking full loads from my 5000 sf warehouse the to local dump . After emptying, cleaning returning the truck at 5pm I returned to my office . I realized later that I couldn't find my i phone with info of credit card , ID , bank accounts etc !! I I LOOKED EVERYWHERE I HAD BEEN ...ROOM BY ROOM.... NOTHING. Couldn't call U Haul . Drove back to U Haul...Found attendant who checked records for the truck . Noted that it was still waiting across the street to be serviced ... walked over quickly ahead of me ....In a short time ...in the distance I saw him waving...as he got closer , I began to hear him with my hearing aids .. " I FOUND IT !!... IT WAS UNDER THE SEAT " I SCREAMED !!! " BLESS YOU , BROTHER ! Muchas gracias ." He was probably in his twenties ...All in this TOGETHER .
Gregory V.- Rating:
- 5.0
It wasn't expensive.
Yolanda R.- Rating:
- 5.0
We are still awaiting our credit for the guarantee from not having the equipment available at the other location for 50 dollars
Herminio Q.- Rating:
- 5.0
Ecelent service thank you
Beatriz P.- Rating:
- 5.0
Employees were very helpful and quick to attend to customers.
Ernesto M.- Rating:
- 5.0
good service, Thank you
Michael P.- Rating:
- 3.0
The truck wasted too much gas I was supposed to pick up truck at Fontana uhual They didn't have it there Disappointed with uhaul
Braulio F.