My only issue was being automatically charged for the Safe Move insurance when I explicitly opted out of it when I made my reservation. I feel like it was snuck in to my final receipt as a sneaky upcharge. I had to dispute it which was quickly resolved, but I didn't appreciate the attempted grift.
Michael L
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Diego, CA 92124
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My experience renting at Tierrasanta Ace U-Haul could not have been any better! Sean and his staff did an excellent job of meeting my needs and sending me off on my moving adventure with complete confidence! I highly recommend this group of professionals.
Mark BAce hardware staff was awesome
Hayden RInitially, I requested via online and declined the insurance. Some strange reason I was not able to submit request. I called. I was helped by a phone representative. After my rental return I discovered I was charged the insurance. One, I did not want the insurance. Two, representatives should ask or make it known that the charge will be applied that way the customer has the opportunity to agree or disagree with the charge.
COLEMAN MOvercharge me an extra day and extra gas. I returned the vehicle, fueled up and on time the same day. We’re very careless with drop off. overall, not a good experience.
Ramon Z