Give better instructions on your photo i.D. process and make sure that when a paying customer is due to come and pick up a rental that they (the desk rep) waits and assures the pickup is processed BEFORE the desk rep closes the office and walks the property for an hour..
Suzanne M
U Stor It Managers LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Diego, CA 92113
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I got charged for moving blankets and a dolly and I didn’t receive any
Alejandro EBlankets and dolly were not available as requested at this location
DANIEL MAnother great experience. Well done.
Elizabeth AThe pickup location was changed a day or two before pickup and we didn’t know it was changed, had to travel another 10 miles out of the way.the truck was dirty, the windshield should be cleaned at least, the inside of trailer needed to be swept of debris.
TIMOTHY F