Moving Truck Rental in San Jose, CA at U-Haul Moving & Storage at The Alameda

6496 reviews

1027 The Alameda   San Jose, CA 95126
(East Of Race St)

(408) 295-4884

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(408) 295-4884

1027 The Alameda
San Jose, CA 95126
(East Of Race St)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in San Jose, CA 95126

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

6496 reviews

Let us know what you think.
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Write a review
Rating:
4.0

Please ask the movers to wear masks

Linh T. 
Rating:
5.0

The only negative is that the man who put my furniture dolly & hand truck in the back of the truck, DIDN'T CLOSE the back & the hand truck FELL OUT, but as I left the parking lot (thank God)! -A person behind me on the road closed it, but didn't know the hand truck was missing till I got home. I panicked thinking it fell out on the road, and NOBODY FROM THE STORE CALLED TO TELL ME OTHERWISE! I tried multiple times to contact them but phones were forwarded to CS (& they were NOT busy). Finally, a CSR emailed them about this, asking them to call me...STILL NOBODY CALLED. It wasn't till I returned the truck that the guy who checked me in at the bay said, "it fell out in the parking lot," but I wouldn't be charged. OK great, but why wouldn't someone have called me so I wouldn't have worried? - He didn't know the answer & said the manager would be in on Monday. (There needs to be a manager in on weekends!)

Robin V. 
Rating:
4.0

Truck makes a very lod noise when lightly accelerating at 50 to 55 mph.

RICHARD P. 
Rating:
2.0

We needed the wiring harness for our vehicle. At this location's suggestion we were sent to a bunch of different Uhaul's to go find what we needed. At the second Uhaul place they were able to look up on their computer the precise Uhaul we need to go to to get the part we needed. If The Alameda Uhaul would have done this in the first place it would have saved us so much time, money, and travel time searching for what we needed.

Joseph Z. 
Rating:
5.0

Everyone I interacted with was extremely helpful. The process was very easy.

Kimberly L. 
Rating:
5.0

Outstanding customer service 👏

JOSEPH B. 
Rating:
5.0

The employee who helped me out, Fili, did an exceptional job. His customer service made me feel valued and appreciated. He really helped what is usually a stressful situation into something pleasant. If I'm ever in need of U-Haul's services I will without a doubt return to this location.

Brandon H. 
Rating:
3.0

There was damage to the truck. Someone sideswiped it at the hotel I was staying at. I was charged $400+ for the damage

MARK M. 
Rating:
2.0

Had reservations at 8 am, I even did the on line check in to no avail. Got there at 8am only to have to wait almost an hour due to the fact that there was only 1 person working until a second employee arrived ( possibly from a break or just starting for the day).Although I rented the van for a 24 he period, I still lost time due to the fact that it took so long to get checked in again, was still charged .85$ a mile and also put over $27 in gas before I return it. This was a very bad and expensive experience, since I only used the van for a few hours I really think that I should receive some sort of discount. With that being said, I've used UHAUL before when I relocated back to San Jose in 2018, and that pick up location was great and very efficient.

Michael J. 
Rating:
4.0

There was one one person working and a maintenance person. Both wear nice. They did not have all the equipment (dolly I needed, so I went to another store to get it)

Jennifer C. 
Rating:
1.0

Get more staffing and hire staff who actually give a shit about helping customers because the current staff don't care at all. Terrible, nightmare experience here that made me never want to use U-Haul again.

Joseverino L. 
Rating:
5.0

Very pleasant and knowledge people working here.

Lou D. 
Rating:
3.0

Fuel was low prior to pick up is my only complaint.

PATRICK D. 
Rating:
5.0

Everyone was friendly and helpful. Answered all my questions and cared that I had a good experience. Kudos!

Liam H. 
Rating:
5.0

Great customer service!

Jazmin C. 
Rating:
5.0

Perfect rental, great customer service.

Jonathan L. 
Rating:
4.0

Truck was pretty tired, but the staff made up for it. Good place to rent a truck in Downtown San Jose

Lance A. 
Rating:
1.0

Only competent staff member was Jay. Fire the other two.

Greg G. 
Rating:
5.0

Everything met or exceeded expectation! Staff (Christopher & Jaylin) expedited the in/out process efficiently & professionally! All equipment was thoroughly checked & reviewed at the out/in point of contacts!

Charles B. 
Rating:
5.0

Great experience!

David D. 
Rating:
1.0

I had reservation at 1:00pm but waited 30 mins to get my van. I was services by The manager which came from the back of the store. He gave me the keys but didnt walk me to the van. I found my van by myself, tried starting it and realized it had low tire pressure. I went back to the manager to find that he was at the back, fixing a subaru forrester, which doesnt seem like a uhaul property. He said it was normal because of the cheaper tires used. I drove off with the van afterwards. I realized that the furniture pad i rented wasnt provided and i had to drive back to pick it up. Overall the experience was bad and the service can be better

KEESHEN Q. 
Rating:
5.0

I appreciate that you allow after-hours dropoff, but it used to be a lot easier/quicker. Not sure why you need all those photos.

WILLIAM Z. 
Rating:
5.0

Soon I rent again

Lucia L. 
Rating:
3.0

The Uhaul app and self-pick up is really bad and doesn't save any time compared to just going into the building and talking with the staff.

Harlen B. 
Rating:
5.0

I will use this location again.

James D. 
No reviews have been submitted for this location.

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