Great aervice
LETICIA R
Petes Stop LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Jose, CA 95112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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This location was chosen for proximity to our fist stop. The mobile app is not a seamless smooth process with many steps to advance to the next step. Pete’s is on a busy intersection with no parking, the lot was coned off and a food truck was in the front of the property of this bustling college block. No instructions were given on where to park. The U-Haul app prompted us through extraneous steps that involved adding multiple phone numbers in order to advance the screen. Once that tedious process was completed and we were approved to take possession of the keys from the lock box, we then had to take several pics of the vehicle in a confined space that was not accepting our uploaded pictures. This took about 30 mins total and it was cold outside. It may have been a better experience if we arrived during business hours but we could not get there in time, so mobile pick up was our only option.
Carolyn RI ordered boxes, blankets and bubble wrap when I reserved the truck but none of that was ready or even available when I picked up the truck.
JESSICA TI mentioned that the allocated miles was too low for the one way trip. Unfortunately, adding mileage at that time was at an additional cost. Decided to drop the conversation.
JAMES BMake your receipts with bigger print !!!!..you can't even read it l...Lettering is way to small
ARMANDO C