They didn't have the appliance dolly like advertised and reserved online. No apology from staff, essentially told not their problem. Wasted a lot of my time sourcing another. If you don't have a dolly you shouldn't advertise it as an option online. Would not ever come back here.
Ronald L
Guard Dog Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Marcos, TX 78666
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Customer Reviews
- 4.0 Average Customer Rating
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The lady who checked me in was fantastic and very helpful.
Clint WIt was ok for a drop-off, but the directions lead you to the Guard Dog Storage office...and the drop-off location is NOT at this office, but at a lot with a separate entrance. Following the directions from the U-Haul app for a drop-off leads one to a difficult back-up maneuver, out of the office area, around a lot of other cars to get to the correct drop-off location. It would be nice if those two separate addresses (office for pick-up, but open lot for drop-off) was clear in the U-Haul app!
Craig CGreat drop off location…
DEBRA MThe lady who checked me in was fantastic and very helpful.
CLINTON W