I scheduled an appointment for a 15' truck 13 days prior to the move. The day before I was redirected to OC Truckstop from the El Camino Real location. They upgraded me to a 20' truck, but OC Truck Stop wasn't allowing the 20' truck to go one way. So then they upgraded me to a 26' truck, which I really didn't want or need. Because of all of this, I was 2 hours behind schedule and had to pay movers to stand around. I'm very disappointed in the logistics of Uhaul and I'll be asking for a discount because of this.
JOHN C
OC Truck Stop and Warehousing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Ana, CA 92705
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Thank you and so
Mohammed AExcellent and friendly service 👌
LUZ AExcellent customer service. Everything explained thoroughly and clearly. Smooth transaction. I have made a few local moves over the years, but this was the first time renting a truck one-way out of state. The simplicity and ease of their online system puts U-Haul above their competition. I highly recommend this company for your moving needs.
David GThey were amazing from start to finish.
Brittany A