Easy process and the manager whom I dealt with was very attentive.
KEVIN D
Bear Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Barbara, CA 93103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This was where the van was available, so that’s really what I needed and it was a same day rental, so that is what mattered. The return was easy in terms of the key drop, but the app didn’t work for the return. It kept freezing. I called U-Haul and they had me use the website, which did work, but it wasn’t a fast process. I spent more than 20 minutes trying to drop off the van. First with the app failing and then the odometer showed 3,xxx miles which was less than pickup mileage and eventually when I turned the motor off, it showed 9,xxx miles which was right and worked. 3,xxx didn’t seem to be the trip mileage, but maybe it was something like that. Just a frustrating return because I was in a hurry and thought it’d be a quick process. In taking the vehicle, the customer should told to look for notifications to take pics of the damage, etc. That message is easily missed when it arrives between the time you rent the vehicle and get in and drive it out. I was in a hurry yesterday and forgot to do that!
Eric DThe uhaul truck reeked of cigarette smoke and the turn signals/hazard lights were so dim they might as well have not worked. The driver side door handle also barely worked. This truck NEEDS to be fixed and cleaned before being available.
Nicholas SJuan was super nice. Thank you!
Amber BThe exhaust pipe was shoved into a pile of tires when I picked it up. Kinda sketch. Other than that it was perfect
Jeffrey L