No one to assist us. Took 30mins just to pick up vehicle and there was no office where we can go and talk. Everything happened over call and no further assistance given. Even at the time of returning vehicle, no instructions were provided and because of that they charges us extra money. I wanna claim a dispute
Sid L
Gallops Canada
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scarborough, ON M1P3A9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Customer service is always excellent.
KIRK AService is very poor ,nobody was there to help .I reach on time to pick up my truck but no staff was there and hardly find out some who help me to reach him through phone and his phone out of coverage its very hard for me to get the truck and somehow there is a person was helped me to get it after 30 to 45 min only i received the truck.
PRINCE PThis location has no U-Haul signage, and requires you to walk into what looks like an industrial waste factory to find the office. Despite reserving a dolly and blankets, none of these items were available when I picked up my rental, and the attendant just deleted them from my order while processing my pick-up.
NATHAN SI didn’t receive the dolly and furniture pads that I ordered with the rental and the owners were not willing to help in finding an alternative. I had to find alternative moving equipment at a higher cost being booking the rental more than a month ahead of time.
Dinesh S