Owner attempted to charge me for a non returned dolly that was never requested. Item was returned and he said he would update U-Haul. On December 29 he advised me he would update U-Haul with text confirmation. On January 23 U-Haul attempted to charge me with the charge he said he would update with them and then ghosted me when I tried to contact him regarding the issue
CY J
Shoe Warehouse
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scarborough, ON M1S3S3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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All good the guy is helpful. Thank you
Isaias MThe location is quite central and easily located. The dealer was friendly and knowledgeable. Service was prompt. Also, it is located very close to a gas station which makes filling up before returning rather convenient.
ARTHUR SReserved a trolley - arrived and it wasn't available. Told to drive 20 min there and 20 min back to another location to get it. Completely unrealistic. We had an elevator booked for 3 hours only and this was on Christmas Eve. Move took 5 hours instead of 3, caused back pain, and I had to pay extra help to finish. Also charged for Damage Coverage I did not ask for. Unacceptable service and poor management. Will not use U-Haul again.
SAM H