Extremely unprofessional and dishonest experience I had one of the worst U-Haul rental experiences at this Overseas Trading. 1. The staff member did not walk around the truck with me to confirm existing damage or fuel/mileage before handing me the keys. 2. When I checked the truck, the odometer was higher than what was shown on my contract. 3. The fuel level was lower than what was recorded on the paperwork. It honestly looked like someone had driven the truck after it was “checked-in” and before I received it, and now the customer is expected to pay for that extra mileage and gas. Fortunately, I took photos of the truck condition, fuel level, and mileage as proof. I do not recommend this branch unless you want to be charged for usage that happened before you even got the truck.
MOJTABA S
Overseas Trading
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scarborough, ON M1P2Z2
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Customer Reviews
- 4.0 Average Customer Rating
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Great experience
HARSUMEET SI rented the truck on 28th of July at around 9 in the morning at returned at around 1 am the next day but they charged me for 2 days(29 and 30)
ABHIRAJ KWhen I booked, I was told that there will be front desk and someone will be available to pick up the truck but I was booked 24/7 share and auto pick up through app that was overwhelming for old schooler like me!
EIJAZ APerfect
MAHMMADARSIL V