Left work and arrived at 3:00PM for my vehicle. It was not there. Asked the guy who informed it may be an hour before the truck gets there. I delayed plans with me and my friends who were helping me move. I waited nearby for the hour. Came back, still no truck. Told I can wait another hour or take one of the smaller vans. This may cause extra trips (i.e. extra mileage), however, I don't have a choice to wait another hour. I informed to take the 9' Van. I waited and he took my preferences, and informed when returning to park in same place. When I walked to the van I had to re-input them into the browser when outside. The van was not parked in a place for easy user experience, but I did my best. Opened the doors, and a reeking smell. I am not sure what it was, but thinking back it was possibly manure or pee. I noted smell this in browser login. Vehicle drove fine, and me and my movers were barely able to fit everything in the Van (they had their cars to compensate for the difference). One mover almost threw up when he smelled the van (fortunately I have a tougher stomach. I returned the van to the location, but the parking area for the van was gone. I parked in the nearest and best location I could. Dropped the keys, and wanted to get out of there.
ADERAN S
VB Neighbourhood Variety
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scarborough, ON M1E3C8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Clean the vehicle
AASHISH SHave a lil more of a maintenance schedule done on the vehicles but better then that over all good experience all around
JOSHUA SThis location is one of the best customer services and very friendly.
Kevin RStore is friendly and fast service
RONALD C