The chain of e mails that came along with this reservation was overwhelming. Other than that it was easy.RON C.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Schenectady, NY 12303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Location is horribleAlesha E.
Helpful and friendlySusan R.
I have had to rent a truck everyday this week. Every single encounter has been frustrating. But to keep it short. Hamburg St, Schenectady NY, could be the worst customer service store in your chain. They completely ignore customers. It took me 45 minutes, waiting til someone waited on me, to find the truck i reserved was not there. I had to go to another location to get the truck. Got to that location and the attendant didn't speak English well, and had NO training on rentals. Another 35 minute wait til the owner came back to the store. However, the owner of the store at 1170 Chrisler Ave, Schenectady is great. He is customer service motivated. He does a good job with the paperwork, he does it quickly and efficiently. Keep him on board, the other store needs alot of help. I will NOT rent there anymore.christopher M.