I reserved the U-Haul over 2 weeks ahead of time. A day before I was called that the Seymour location didn’t have the truck size I needed. They moved to Scottsburg which was 30 mins away from my house. I said I needed a 8:00 pick up and they said they would do that but they failed and didn’t set it up that way. The morning of I chatted with a representative that was rude and couldn’t give me a discount and then just ended the chat. They people at the location were nice but couldn’t give me a discount for all the mistakes that had happened. Then we were driving the rental truck and the right passenger mirror was broken and we had to make a temporary fix for a 5 hour trip. I called both the pick up location and the 800 number so hopefully I am not charged for anything.
Amanda W
Roseland Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scottsburg, IN 47170
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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No Improvements needed. The owners actually care about helping you. I have really appreciated the service from the folks there.
MATTHEW MThey are wonderful people. God bless them!
Bonnie BEasy to rent! Employees were very nice and the equipment was clean
Emalie VThanks for services.
RON R