I have no clue if it's the location or the horrible U-Haul app but it took two days for the truck to get checked in after I did self check in and it locked up at finalization. I contacted you all chat for help two days in a row nothing happened. So finally after all the logistics of the move I was ready to go ballistic and it was closed out in the morning with no extra charges but just not a good experience
Dana T
Roseland Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scottsburg, IN 47170
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Wonderful people to work with.
perry bEasy drop off
Jeff SI reserved the U-Haul over 2 weeks ahead of time. A day before I was called that the Seymour location didn’t have the truck size I needed. They moved to Scottsburg which was 30 mins away from my house. I said I needed a 8:00 pick up and they said they would do that but they failed and didn’t set it up that way. The morning of I chatted with a representative that was rude and couldn’t give me a discount and then just ended the chat. They people at the location were nice but couldn’t give me a discount for all the mistakes that had happened. Then we were driving the rental truck and the right passenger mirror was broken and we had to make a temporary fix for a 5 hour trip. I called both the pick up location and the 800 number so hopefully I am not charged for anything.
Amanda WNo Improvements needed. The owners actually care about helping you. I have really appreciated the service from the folks there.
MATTHEW M