It's literally just a gas station that has some trucks parked outside. Cashier seemed confused by the whole process and had to make a call to complete the checkout. Return process was opaque and I didn't get confirmation of return until the next day. I actually had to call the 1-800 number to make sure UHaul knew the truck had in fact been returned. Also this location is in a cell phone dead zone so self-service basically didn't work and there was no wifi to log into to make it any easier. Avoid!
Daniel S
Magnolias Best Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Seattle, WA 98199
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I requested and paid for moving blankets but none were present. The check in too an absurdly long amount of time. I don't think it was the attendant's fault necessarily, but it took 45 minutes to complete the check in process and get us the keys. There wasn't a vehicle number on the reservation and he couldn't figure out how to get it to process for a long time. Also the regional sales rep wasn't answering when the attendant or I called. They also changed the pickup location for unspecified reasons so this may have been why the reservation wasn't properly processed.
EMMA BThe attendant was very polite but had difficulty finding the return information. In his defense, he was alone and had to attend to gas and mini-mart transactions too. The young man was very composed and professional and handled the situation well. I probably should have called ahead to alert that I would be arriving soon. All in all, everything turned out well.
ANTHONY NStaff at this location had no idea how to release a vehicle to be rented. Literally 0 clue. Barely spoke English and kept having to call someone to walk them through the steps. Original pick up time was for 7am. Stood there for 45 minutes before they told me to come back in 20 minutes. Came back at 815 and still waited an additional 15 minutes. Very very frustrating when you are on a time crunch. Staff needs to be trained on what to do or they shouldn’t offer the service. Hopefully no one else experiences this in the future
Tyler OThe guy running the place was rude and lied constantly about almost everything. There was something wrong with him mentally.
KEVIN L