The Truck was on empty, showed as 3/4 full when I got the contract in my email. I got stuck with the $100 gas bill. I've been using uhaul for years, but this is the last time.
Kelley C
D&A Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Seattle, WA 98106
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- 3.0 Average Customer Rating
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The operator told me that I needed an adapter (for 4 pins) to connect the tail lights. So I drove to an auto parts store with no tail lights and spent $18 on an adapter. When I returned the trailer to Palm Desert, the representative showed me that my 2017 Ford Explorer had to locations to connect the taillights, one that worked perfectly with the connection on the trailer, and one where I purchased an adapter that was not necessary. One would think that someone who works at U-Haul every day would understand this better and not waste customers time and money. Disappointing.
COREY DI declined the supplemental insurance and ended up getting charged with it, the truck had no gas when I got there because someone had siphon the gas out, then two days after I returned the truck I get a phone call from U-Haul saying they’re gonna call the police if I don’t return the truck when I returned it two days earlier.
STEPHEN CThe gas tank was empty. The engine light was on. The was no precheck for damage conducted on the van.
VERONIKA KEz pickup.
David M