They were very accommodating even when the app and customer service did not respond to the need to changed equipment
Kay W
Liberty Bell Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sedro Woolley, WA 98284
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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At drop off I asked the person behind the counter to check in my U-Haul because my phone died in the middle of checking it in via the mobile app. He said he would get to it later. The next morning I received a receipt with an additional $56 worth of fuel added onto my bill. Just prior to dropping the truck off I topped the tank off. The receipt said I returned it with 5/8 of a tank, total lie and false representation. I called U-Haul and they pulled up the account and seen the charge but also noticed that the truck was already rented back out and they had a picture of the gas gauge showing full and also checked the truck out with the exact same mileage I returned it, 4422.8. For those wondering the location didn’t have a gas station nor is there one close by. I believe the legal term for this type of behavior is fraud. Check your receipts and always take pictures when checking out or returning!!
GARRETT BThere’s nothing I can think of I appreciate each and everyone of you. Thank you so much for the Uhaul experience .
SHERI H