They asked how many hours i neeeded it for rent. When before it would usually be a day rent. We only rented it for 4 hours 12pm to 4pm and i was charged a extra day beside the 4 hours and 20 miles extra and gas when we turned it in exactly as we got it. This is bad service and i called to complain and he did not know anything and that he had to talk to the manager.
ROSA V
Latin Barber Shop LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sheboygan, WI 53083
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Customer Reviews
- 3.5 Average Customer Rating
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When I booked the reservation, I clicked a drop off time of 2PM. No where did it say I had to return it within 24 hours. Seems very unreasonable as I couldn’t get into my new apartment till 9:00 AM the next day. The place I did the drop off at had 10+ trucks, not sure why they were pushing for me to drop the truck off within 24 hours. The lack of communication and transperancy made the experience not so great.
Brooke MVery nice
Yunio FMake sure the trucks dont have the engine light on when they rent the trucks out and make sure they are kept up on repairs.
JESSICA HIt was confusing on how we were to collect the keys. Had to go into a barber shop where some random guy gave me a phone # which no one picked up and no voicemail was set up. Then I had to use another persons phone as they were able to get a hold of whoever it was that then gave us directions on how to access the back of the truck where the keys were located. The entire time we are standing in the barber shop with people staring at us. It was very awkward. The truck had a check engine light on the entire time we used it which made me nervous. It was clean and th jest worked well and the drive was decent.
Beverly S