This place looks completely abandoned every shop and the diner is closed broken windows no signs showing what door is for u haul rentals the door it’s actually in rear of the building door is orange that’s the only way to know it’s the door for U-Haul had a rental for 10am for a truck and car dolly needed to drop off a car down south because they were an hour and a half late I ended up having to pay extra to the transporter because I missed the drop off time for the car i called customer service Waited over an hour and a half for owner to show up I had to fill tow doll tires with air this place was crazy will be disputing CC charge due to having missed the drop off time because u haul was not on time with the 10am appointment
Christopher E
Villanova Shoppes LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indian Lake Estates, FL 33855
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Nobody was there to help, and if I could have given 0 stars I would have. This was the worst experience renting a truck on the drop off side that I have ever had.
peggy wThere was no signs as to where office was, all equipment was in field. Order was not there at my scheduled pickup time, I called the number on email and it was not working. I called corporate and they contacted owner. He finally showed 30 minutes late. Used cell phone for all order info. He hooked trailer to my truck and left before I even pulled out of field where equipment was stored. It seemed like everything was an inconvenience!
Jane KNo none to help or even call to answer phone was not working at all
Jean BGreat service
Michael M