The staff was extremely helpful but truck was garbage! It was completely covered in salt spray to the point I had to stop at a gas station and clean the headlights so I could tell they were on. The windshield washer fluid was empty, had to stop multiple times to clean the windshield, the driver’s door was sprung and didn’t seal at the top of the door creating a loud wind noise making it difficult to hear the GPS, the cab smelled like exhaust gases each time you started the engine or stopped driving. It was the worst equipment rental I’ve ever had from U-Haul!
DARREN M
Pure Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelbyville, KY 40065
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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First- we weren’t told anything about gas and got charged almost $50. Two separate times someone called to send me to a different location and I wasn’t told the location that I ended up at wouldn’t let us drop the U-Haul off at any location. So I ended up having to drive an extra 40 miles back there then 40 miles back home. Had I been told any of that- my bill wouldn’t be twice as high as it should’ve been
Stacy K