the web app needs some work. check in and out were not smooth at all. on the bright side, the staff did their best to work around the situations. a special shoutout to CJ, a regional manager, who was super helpful (not common for modern customer service).
David R
Boyds Country Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boyds, MD 20841
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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See above comments.
Mark GWorker was rude, at the location for over an hour trying to return two pieces of equipment. Provided no help to drop equipment off.
Christopher KThe store rented a truck that empty and told me that I will get credit for whatever amount gas I bring the truck back with. When I did so by putting in almost half a tank they said sorry they cannot give the credit
Robert SNo issues..aside from the mileage charge ( see pick up note )
Jim M