Really nice people everywhere! But ugh, your system made this a pain in the ass. I reserved a trailer, blankets, and bought a ball for my hitch, which were all available at the Evanston location I booked. Then the day before you changed me to Skokie, where there were no blankets and no ball, so ended having to drive to 3 locations just to get this done.
Jesse F
EZ Towing LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Skokie, IL 60076
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This was one of the most frustrating and disappointing experiences I've ever had with U-Haul. The area is this abandoned parking lot and with all this room that they have around they chose to line up each u haul one after another. I was unable to reach my uhaul because there's 2 trucks in front of it and on the side blocking it from being able to be moved. If you call the number there's no one that picks up the phone and I rang the bell for what looked like an abandoned warehouse with no answer. The U haul customer service was disappointing as well because instead of just changing the truck number to the one ahead of it, they suggested to call and go to another location after I had already spent an hour trying to get a hold of someone to help me with my truck reservation. I would give this negative stars if i could.
SNEH SThe owner of the location was very responsive, especially on a Sunday, so I'm providing two stars. However, the equipment we had rented was not added to the reservation so we wasted nearly an hour trying to get in touch with U-Haul customer service before someone was able to help us.
Barbara SThere are no signs at the street. The location is tough to find and there are no instructions for pick up. We’ve done mobile pick ups before and everything is clearly marked. The truck was not clean. Coffee stains on the ceiling, dog hair everywhere and the console was filthy. I had to clean before we drove it. The windshield wiper blade was broken and I had to replace that before we left. Huge inconvenience.
Michele PI arranged drop off location ahead of time and when I called to let them know I was coming, they didn’t have room for my trailer. The place U-Haul customer service gave me was farther away, and when I got there, it wasn’t at the address given and no one answered the phone. I only discovered where to drop off by reading the reviews- it was an empty lot behind some buildings and difficult to find. I was also alone and did not feel completely safe as there was no one else around.
MARY A