Excellent customer service & product
DAVID C
Robinson Hardware & Garden Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Slingerlands, NY 12159
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This is my favorite location from which to rent a U-Haul. The location is great for me, and the customer service is always friendly and excellent.
BYRGEN FTire pressure monitoring system indicator said it needs servicing. No physical issue, but some renters might find it disturbing- I did not. Not fault of location/store.
GARY BEasy quick & convenient pick-up and return. Staff was very friendly and helpful.
JEFFREY RI had rented from another location the weekend before-easy, clear, and the information fight change on me. This location was not smooth from the beginning. I had a second call about my rental that contradicted what I originally asked for. I asked for a four hour rental. When I am reviewing my receipt, I am realizing that I was charged for a full day, not 4 hours. I returned the keys to the truck a few minutes after the four hours (10:59-3:09) and was charged about $50 more dollars than estimated. I had stood in line for a few minutes waiting to return the trick. And, it took quite awhile to get the truck when I had arrived. This seems really crazy to me, especially when that was not true of the other location. If there will be essentially a $50 penalty for a few minutes past 4hrs, this should be stated up front or very clearly. It was not. I would not go back to this location locally again when the other location for U-Haul just up the road was much easier and more pleasant to work with I will be calling in with a complaint.
LEAH J