The sales people at the uhaul counter could be better trained. They were nice and friendly but did not know how to deal with the computer and rental pickup took much longer because of that.
Trailer Rental & Towing in Slingerlands, NY at Robinson Hardware & Garden Center
Moving to or from Slingerlands, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Slingerlands, NY 12159 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Slingerlands, NY
Cargo trailers in Slingerlands, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Robinson Hardware & Garden Center!
Utility trailers are perfect for towing large or oversize cargo in Slingerlands, NY 12159. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Robinson Hardware & Garden Center provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Slingerlands, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Slingerlands, NY online today!
Trailer and Towing Supplies
I reserved the 9ft van online and was contacted shortly thereafter by a very nice representative Alesha who stated that the van was not available for the next three days. She was great in getting us a van quickly for the same day so we could move the larger items we had. She was fantastic in answering my questions and helping me through the Uhaul process since this is something my husband usually does.. The van itself was dirty and hadn't been swept out at all and had dog or cat hair in it. This location (Slingerlands) is convenient in location and that is why we continue to rent there. Every time we rent though the trucks have not been cleaned at all or even swept out. Therefore we bring our own tarps and broom to clean it ourselves prior to putting anything in it. Great job Alesha for your guidance!
The brakes are barely working and have to be slammed on, and even then the delayed stopping time is unsafe, in my opinion. The windshield needed a deep cleaning, and the windshield wipers need replacing. I wished it had an EZ pass installed. The staff was lovely- no complaints there. Very helpful, and the location was very handy.
Pick up.and drop off......third time renting from Robinson and always a pain to find someone to check in or out.
Van had mud on the floor and cat hair on the passenger seat, I was charged $25 to have the vehicle cleaned when it was obvious that had not been done prior to my lease. I am appalled that you would lease a vehicle with out cleaning it especially in these times. I also specifically requested a hand truck which was not in the vehicle. When I reported it was missing ( at 6:30 am, pickup), I was told I could wait until 7 am and go pick one up somewhere. I did not have the time to do that. Although the rest of the experience was fine - the truck was in good working condition and performed well, these items tainted the experience.
The associate was polite and served me quickly and the van was clean and in great shape.
back not swept out. Empty water bottles in cab.
I dropped off after hours. It was a little out of the way, but easy to find and easy to drop off. There is a gas station next door, if you need to has up before turning in the keys.
I was there at 8PM the location did not open until 9. I was unaware that the only way to get the truck was through the app, though I loaded it I was not able to get the info to get the keys. After more than an hour of asking for help in getting the keys a supervisor finally was able to assist. If you guys are going to do touchless you need to let folks know they will not recieve any help and improve your application so it actually work.
Manager had a attitude. told me to check in on-line. Could care less to help me. Took me 45 minutes to return. after all that i saw him in the parking lot no thanks, have a good day, nothing The kids working there had better personality. i don't expect people to stop for me, but a helping hand and 1/2 a Thanks would be nice. I live down the road and after this i made need to shop elsewhere.
The return process was awful. I was on hold for 27 min for uhaul and when i connected, even they werent able to guide me through entering the mileage. Also, there was no lighting by the trucks; it was totally dark between the vehicles. . I fell getting out of the truck bc i couldnt see the guideboard. I bruised my side and wrenched my shoulder trying to catch myself. When I'd spoken to the store, they told me drop off box was on the side of the building. It was not and that side had no lighting
Not a thing!
I planned on using the online check in. It did not work properly. I should have just done the in person check in at the business. I had to go inside anyway for pick up and drop off.
Thank you for the use of your van.
Very kind and professional
Good experience, quick and easy rental.
Parking lot was very very muddy.
Great experience, even when I locked the keys inside the van, customer service deployed roadside assistance in less than an hour and got me going again.
the trailer was not at the location in the confirmation email. even though location had 6 of the trailers I needed they refused to give me one. they refused to apologize, they refused to honor the $50 pickup location guarantee and they acted like it was my fault for not checking the website every 20 mins for changes instead of trusting the confirmation email I had received. completely horrible.
I requested a van in Albany. I was rerouted to slingerlands nearly 10 miles away. I added close to half an hour to the day and at 99 cents a mile added unnecessary miles to my cost. I had no choice in the matter and it will impact my rental choices in the future. At the time of rental, there were several vans available. Bad customer service.
Beware - reserved a 15' Truck 1 week in advance. Arrived and was told that a u-haul Supervisor at a different location bumped the truck down to a 10' truck. No one called or notified me of this. I was stuck with a 10' truck and had to take 2 trips spending More $ on gas.
Horrible experience. We were overcharge. We were never told that there was going to be a hold put on the credit card! We were basically charged 3 times the actual amount. We only rented the van for one hour and forty five minutes. It was all local. Now we are out over $100.
Overall, a good experience. Customer service was friendly, professional, and quick. My only problem was that I asked for a 9' cargo van and after receiving the email confirmation I realized they had reserved a 10' truck for me. Changing the reservation online was easy and everything went smoothly from there.
I selected my drop off location. He told me sorry that location is not in computer but it doesn't matter where you drop off. He also had me having truck till 9/2 when I clearly said drop off same day. It was a bit of an issue dropping off as I wasn't in the receiving location system either. Pick up and drop off took longer than necessary.