When I made my reservation online, the online portal allowed me to reserve a handtruck and furniture, dolly. When we picked up the van, they were not in there. We didn’t realize it till later so, we returned only to learn that that location doesn’t have that equipment. I’m confused why the online portal allowed me to reserve a hand truck and furniture dolly at this location if they don’t provide that. I also prepaid for those items so I would like a refund on those, but moving furniture without a dolly and handtruck was extremely difficult. So, this made my move way more hard than it needed to be.
Briggette J
A1 Storage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Smyrna, GA 30080
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I wish the agent would have given me instructions about the truck. How to pull out of the space. This was extremely difficult. Additionally, I did not know what I did not know. I needed a lock for my truck. That was necessary information. I was given keys and that was all. I needed to be treated like someone who never rented a truck before because that was my circumstance.
BRANDAS MThe only location in the area that offered after hours mobile pickup and drop off.
DONTE' GN/A closed
JOHNNIE CThe owner was very friendly and took time to explain everything.
Matt V