I booked a reservation the day before at 11am and when I got there the reservation was canceled for some odd reason said the clerk. I was afraid I would not be able to get a truck. He then offered another truck larger but same price. I asked about roller dollies I booked and he said they were not available as well. He recommended going down the street to another location; I preceded to go and waith in line for awhile until they told me they were out as well! I was extremely upset and lost time messing with unorganization .overall I got the job done but lost 2 hrs fooling around with the securing truck and proper equipment.COREY C.
Moving Truck Rental in Smyrna, GA at A1 Storage Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Smyrna, GA 30080
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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When I called, I was quoted .39 a mile, and when my husband went to pick it up and I saw the invoice I saw it was .79 a mile. I thought that was really high!Tracy A.
truck not cleaned someone's trash in itALICIA J.
All the furniture covers were soaked and wet.LASHAUNNA C.
Previous renter had left trash in the drivers cabin - orange peel, sandwich wrappers etc.Jeremy W.
Horrible experience at A1 storage .VISHNU L.
Quick and Easy! Everything in life should be this good.alfred D.
Close by easy to returnARTHUR J.
Patrice was fantastic. Extremely polite, professional and friendly. She made our experience great. The location: we've rented from here before. The office is certainly not somewhere where I'd expect to find someone like Patrice working. It's rough. The van was clean, but 2 tires very low, it needed oil. Not well maintained. The gas was below Full when we took it, but I filled it up past Full. $7 bucks....didnt matter to me. Good experience, but only because of your associate. THANK YOUMICHAEL W.
After having a not so good time with the call center I was extremely pleased with the Agent at on site facility was extremely helpful . & she provided A1 customer service !NATALIE ANN K.
Two low tires and oil change alert was flashing.MEGAN H.
Was very excellent service !!! The equipment was great ðŸ‘ thanks definitely I Will recommend to my friends a d family.MARTHA S.
Love the ease of your mobile check in. Truck was dirty which brought concern on your company sanitizing the trucks in between rentals. The cargo had items from previous renter and the driving area did not appear as though it was wiped down.Cynithea R.
They truck was not clean. It had and old used dental floss in cup hold. Truck was vacuum out. Please clean truck after every rent. There is an pandemic going one, AND YOU DONT KNOW WHO IS CLEAN AND WHO IS NOT .Clifford P.
I had an excellent experience!! Upon arrival, I was given the van I needed almost immediately. I dropped it back off and received my receipt. It was a smooth transaction!TEJAL T.
I tried to change my reservation via telephone and the staff was very unprofessional. On the day of rental, I called 7 times prior to my arrival and no one answered the phone. In addition, I had to wait close to 10 minutes for someone to come to the front door. The truck was dirty and they had the gas tank on full (F) when it was clearly NOT on F (I have the pictures to prove it). I returned it with a full tank to avoid being changed for gas.Nevelle D.
Continue to serve professional and speedy service thank you do muchLatanya N.
Truck cab was dirty and smelled like cigarettes.BARRY B.
The truck was dirty, it needs to be cleaned before renting. The girl who attended me was very kind, my son forgot his card and she called immediately.BEATRIZ J.
Dropped off after hoursKenneth S.
Customer service was fantastic. She was having to deal with a server not working so it slowed the process but she handled it very wellDavid F.
Easy pick-up and drop-off, friendly staff!Steven M.
The gentleman at the counter was very nice and helpful. Made my moving experience alot easier. Thank you so much??Dagmara C.
Very nice customer service at A1 Storage. Very happy!Krista M.
I didn't go inside. Just dropped the contract and keys into the box. But it wasn't sketchy, so that's a plus.Kevin A.