Everyone was super helpful. The lady there helped me fix my reservation so that I was able to drop the truck off at the same place that I picked it up at. She even made a call to her manager after hours, it was much appreciated. Thank you.
Kyle L
Office Lofts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Solon, OH 44139
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Was supposed to have moving blankets in the truck and there were none there. Waited over an hour until after 9am and still nobody was at the location. Left at 9:05 as I was already late for my move.
DANIEL GWhen I registered for the truck, it asks if you would like to do either mobile or counter pickup. I chose counter because I prefer person to person when renting a vehicle. When we got to the Solon, OH location at our specified time the place was CLOSED, even though online and a sign on the door stated on Saturdays it was open 9am - 2pm. We got there at 10am. It was very stressful since we had been booked to move that day, and needed to get things going that day. Between being on hold, and speaking to 2 different UHaul representatives, after approximately 45 minutes we were able to get moving along on our own. I would never rent from this facility again
Brenda FThe truck had a lot of miles on it but it did well on our trip moving furniture to and from our destination. (Over 350 miles in one day)
Michelle WFix the app! Couldn't get it to let me create an account. The person who helped us at Office Lofts was super friendly and helpful. Will recommend!
Jeffrey M