I was not that the location was not a 24 hr drop off, but was very fourchette that the emergency line was avail and one of the reps gave me a code to help me get in and return the truck since I had no where to park it overnight. Over all the whole process of going to mobile locations where I was not interacting with live humans was a mess. I had set up a pick up and drop off location and bother were changed on me multiple times. It was nice that my rate was reduced but would have rather saved over and hr of my time vs the savings to be honest.
JUSTINE E
Safe Place Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spanaway, WA 98387
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Customer Reviews
- 4.0 Average Customer Rating
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Christopher KI reserved a truck on Pacific Ave., Spanaway. Then was called and told I had to pick the truck up 20 minutes away in Tacoma. The EMPLOYEE in Tacoma COULD NOT FIND TRUCK KEYS! I had to travel 23 minutes the direction I came from to pick up the truck on Field Rd, Tacoma. Finally a truck. What a shit show.
REBECCA LThe van had a significant leak and lots of water in cab. It should've been inspected, it seemed as though it hadn't been.
KELLY CWent to drop off and there was no one there in the office or property when it said they was open till 6pm and we was there at 4:13 pm very disappointed
Charles C