I checked in the rental truck @ 3:30. Someone put that I returned it @ 4:45. Why?Christine C.
Customer Reviews for Safe Place Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Megan F.
Waverly was very friendly and helpful with out returnChristie S.
I had a reservation at another store. I tried to check in the day before the move and even with my reservation number they could not help me. I made a reservation at another store for a smaller truck that really didn't meet my needs. The next morning the employee at the new store called and asked if the truck would really do and I said bigger would be better. He found the size I needed at the Field St. Store and transferred the reservation. I thought that was incredibly good service on his part. Everything went smoothly at the Field St. location and the lady who helped me there was polite and kind.michael M.
Customer did not leave a comment.Sitthichai V.
It was expected.Shanna F.
Need better customer service. Was not told I could not return after hours. That costed me an extra 40 dollars. This truck was not clean when I rented it. Will tell everyone not to go to this placeSandra S.
The inside of the truck had motor oil spilled all over the floor and walls. There is no way this truck was inspected and cleaned after the previous customer returned it. The young lady that assisted us was very apologetic for the condition of the truck and stated she would report it right away and gave us a discount for our troubles.Scott M.
Customer did not leave a comment.lonnie D.
The pre-inspection which should have been more though from the location I picked up truck @ did not identify the ramp assembly was jammed an not operatingMark H.
Everyone was very friendly and helpfulDEMETRIUS ALLEN G.
Customer did not leave a comment.Faith L.
Did not receive paper copy of contract. Email copy was almost impossible to read.Daniel C.
Customer did not leave a comment.Gerry P.
Alex was a really nice guy. Helped me with any questions I had and walked me through the whole process.Aaron F.
Customer did not leave a comment.Jerald S.
Customer did not leave a comment.Perry W.