Was close on Sunday
RICHARD K
Spanish Fork Point S Tire and Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spanish Fork, UT 84660
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Quick and easy selection and reservation online. Got to the location and was out within 10 minutes. The return was just as quick and efficient. Would highly recommend this location for UHaul rentals and I will be using them in the future.
Joseph HThe young man who helped me was wonderful. Full kudos to him. However, there are no signs indicating where to drop off the trailer, so I pulled into the front of the location and found there was no exit. Since that is not where the trailer goes, which I found out later due to no signage, I had to back out a considerable distance, which was difficult with all of the cars in their parking lot. Anytime a driver is forced to back out of tight spaces, there is an increased risk of damage and accidents. The young man helped guide me. When I finally got back on the street, I went where the helpful young man told me to go. I would have gone there first, but there was no signage, and coming in from the street, the drop-off driveway was behind a corner. It is unseen unless someone points it out. After pulling in, I had to dodge a major pothole that is large enough to swallow two wheels and the width of the car. The pothole is a foot deep. The young man helped me unhook in a very courteous and professional manner. I asked if the manager was in, so I went to the office and calmly expressed my difficulties with returning the trailer and suggested some simple signage to help us drivers, and mentioned the huge pothole, which made it difficult to drop the trailer off. The whole U-haul trailer and truck storage at this location is unkept, with tons of weeds, and riddled with potholes. Very poorly kept. When speaking with the owner/manager, he treated my interaction with contempt, was very rude, and treated me as if I were a moron for wanting baseline service. I am not a moron. I have a doctorate and have had a prosperous career. I suggest putting up a couple of $5 signs and filling in the pothole. Not much to ask. I would give this location the poorest rating possible due to the incredulity of the owner/manager. I do, however, raise the rating because of the kindness and service of the young employee. The U-Haul area at this business is unkept, dirty, and brutal to drive in. It needs simple signs for directions to avoid potential accidents from having to back out of their parking lot. The owner/manager needs to improve his customer service. If I were U-Haul, I would revoke his franchise. You asked for a review, and I just gave it to you.
Craig FI signed up to use the app to check out the car, but I still had to wait the length of a phone conversation at the counter to pick up the keys. I understood they should have been ready.
Rolando CThe gravel lot where trucks and trailers are stored could use some improvement- rough condition of the driveway to enter/exit the storage area.
ERIK F