We showed up and our U-Haul was blocked in by another U-Haul. We were on the phone (mostly on hold) with customer service for an hour before someone told us to go into the establishment. The ‘establishment’ was a liquor store on the other side of the building with no signage what so ever. There were no signs near where the trucks are. No signs on the liquor store. Absolutely no way to know where to go. I will never rent a U-Haul from this spot again. The truck was also so dusty and dirty inside that we had to wash our clothes after. Such a bad experience
Aubrey D
Kenwood Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring Valley, CA 91977
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very nice gentleman,it was easy quick and very pleasant
Deanna TI reserved a truck for a Convenient location to me three weeks before my move. When I went to pick it up, I was informed they did not have that truck and my location for pick up on their end showed a location many miles away. When I called that location, they said they did not have the truck available either. Ultimately, hours later and a location 15 miles further I got the truck. It was not smooth and wasted a lot of time and energy on my move day.
Amanda MGood
MANNUELBEKERT PMaybe let customer where vehicle is parked. They had quite a fleet of uhauls. Spent 15 20 min playing find a var.
MICHAEL O