Extremely friendly the owner of the store and very helpful. I highly recommend her.Yossadhara D.
Moving Truck Rental in Springfield, IL at Good Deal Thrift Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Springfield, IL 62704
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I dropped the equipment off at 2:00 yesterday, Sunday, August 9th. They had told me they were open until 6:00 PM. No one was there and the door was padlocked. So I called and he said to leave it and he would check it in today, Monday, August 10th. It is now 11:30 and I have not gotten confirmation that it was checked in and when I call I only get a busy signal.sara V.
Amazing service! Friendly, professional, & no wait time.Jeanette Inez S.
My truck was not full. I had to put 25 dollars in it to make it full before getting on the road. Very disappointed that I had to do that.cindy H.
Manager was very pleasantScott M.
Outstanding associateGISELE M.
It took over 90 minutes for the lady who ran the thrift store there to check me out. I literally was waiting in a junk yard. I was late for the start of my trip. I had ordered 24 furniture pads and they only had 9 for me.Louis S.
Easy drop offLawrence H.
The lady at this return location was the rudest person ever.Anthony S.
The uhaul trailer was not available on the day requested. We had to travel an hour to get it at a different location. But uhaul did give us extra days to keep it for our use. That was greatly appreciated.LARRY C.
The proprietor was not prepared even though I had a reservation and took nearly 30 minutes to process the rental. This was not a standard UHaul facility rather it was inside a Thrift Store will old smelly items in the corner in the rear. The owner/proprietor was unsure about the gas gaugeLinda G.
You have very caring people there. They go the extra mile to make sure you have a great rental experience. I love this place.JOSLYN E.
place is cluttered; UHaul is only part of their serviceJimmy S.
Ms. Gisele was very professional, personable and was very helpful with choosing the right size vehicle. The booking & picking up was very efficient. I will recommend her to friends n family in the future.FUNMI A.
I rented the trailer and I was supposed to pick up at Stevenson Drive and they were to call me with the time for pick up the day before. They did not call and I called on Sunday morning to find that the pickup was at 5:30, although I'd requested an afternoon pick up at 4:00. They found the Chatham Road location had a trailer and said I could get it there. The lady who ran it was very friendly. She did not have the hitches and I had to drive to the Bruns Lane location and purchase it and come back. She also did not know how to hitch the trailer to my van and she went into her resale shop and asked a customer to hitch it. Although freindly, he had no idea what he was doing. I drove it home and fortunately I had a friend there who had used trailers many times. He checked it and found that it was NOT hooked up correctly and he said one good bump and it would have broken loose. Although she was friendly, she needs to be taught how to use the equipment.TERRI W.
It's a thrift store that appeared to be using the single uhaul they had in the parking lot as storage..... They looked at me crazy when I dropped off the trailer and didn't assist me in taking the trailer off of my vehicle!!EDMOND V.
The couple who worked here was very nice, but it took them forever to look up my rental and get me checked out. They were very slow on the computer and couldn't get a receipt printed. Also, I rented my truck online and specifically chose the actual UHaul location because I wanted to look at straps when I got there. But UHaul switched me to the thrift store, which had no straps.ANN G.
I cannot believe you send someone with a 26 ft truck here to pick up car hauler absolutely no room.Ron S.
I have a very good experience at rental place they took well care of me. The lady was very nice to me, by helping the equipmentMAXIM T.
The employees were not prepared for our scheduled pick up. I had to clear the vehicle of ice and snow while the employees simply watched. In addition, the employees did not know how to open the latch door and ramp.KRISTOPHER M.
I filled out everything online and even checked in, in in advance. Yet still, I recieved a call about my order asking for info I already submitted and had to provide the info again for a third time when I was at the location.ROBERT W.
Very friendlyWiIliam T.
Personnel was very kind and helpful. Location was tricky to drop off truck and trailer.abraham M.
Worst experience of my life. The woman was incompetent and received no training from the Uhaul center. I had to stay there for 2 hours while she attempted to put my order in the computer. I also paid for insurance, but she could not give it to me. This is not even a Uhaul center, it was a thrift shop with one 5 by 8 trailer on location and they called it a Uhaul center.JULIA C.