This isn’t really a review of U-Haul overall—it’s an idea you should seriously consider company-wide. Partner with Google (not Apple, due to device lock-in). Google is reputable, widely supported, and relatively device-independent. Equip each vehicle with a mounted map system that can seamlessly transition from a customer’s phone to the vehicle. A Bluetooth connection would be optimal. The map viewer could double as a customized radio/dash unit, possibly developed in partnership with a car audio/dash component vendor. Critical feature: a simple option to delete all captured phone data with one click—ensuring customer privacy. On top of this, integrate sensors and cameras (optional but valuable), feeding live road and condition data back to the partner system. This creates a dual benefit: For Google (or partner): massive, real-time moving-truck data to strengthen live map updates. For U-Haul customers: Smart Maps that flag unsafe or impractical routes for box trucks—narrow streets, tight alleys, poor turnarounds, etc. Anyone who’s driven a large truck knows the nightmare of getting stuck where they never should’ve gone. This data, collected en masse, could warn drivers and highlight “no-go” areas specifically for U-Haul vehicles. Yes, legal would need plenty of disclaimers, but the payoff would be huge: safety, customer confidence, and a real competitive edge. Frankly, in the age of AI, this feels overdue. U-Haul still has trucks with hand-crank windows—but safety is not a luxury. This would be a genuine value upgrade, a reliability badge of honor, and, let’s be blunt, a market-share grab that translates directly into more revenue. Just a thought.
NADENE D
Blue Rose Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springfield, OR 97478
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Trusten was absolutely amazing, knowledgeable and extremely helpful. He was very calming to a angst adventure. I would strongly recommend Blue Rose Auto.
GRACE DSuper friendly and helpful folks!
THOMAS BWas charged more than what was quoted on line when I reserved the truck.
GARRETT LThis location should be removed from the list of available weekend rentals because it is not staffed during weekend business hours. The trucks are kept behind locked gates, so self-check-ins and returns are impossible. Phone calls to the number highlighted on the invoice went directly to voicemail; no messages were ever returned. The 10-foot box truck is mostly useless for transporting unwieldy or heavy items because it does not have a ramp. All items must be manually lifted off the ground several feet to the truck's floor and back down again. Good luck with that.
LAWRENCE P