Can't really think of anything as everything on your guys end was top notch
Jonathon B
KTM Shpngo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springtown, TX 76082
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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It was supposed to be an 8am mobile pick up, however I ended up having to go into the store where it took me another 45 mins to get the key. The person at the location set the pick-up for 1pm and the employee at the location had no idea what to do. As a result of this issue I was not only out the cost of the truck but the cost of the help I paid for but due to the late pick-up as they had a schedule to keep as well. I'm amazed the location hasn't reached out to make this right.
Brian AThe process to pick up took 45 minutes because it had a glitch.Too long
Angelia FWe had to drive 30 miles to get a different truck because we were not told that our reservation would be canceled if we did not arrive within an hour of our scheduled pick up time. We had already driven 120 miles and due to traffic did not arrive in time. I had booked the truck with customer service and they did not say a word about the "arriving within an hour of the scheduled pick up time" or we would have called to ask for a different time to pick up. Thankfully the personnel at our original pick up on Alta Mere was able to find us a truck in Springtown which was apx 30 miles away so that added to our mileage.
Nancy RToo far away. Other uhaul locations that were closer
Sheree S