We was given the price of 224.00 paid 295.00. U-Haul still trying to take more money. 160.00. we only drive for 3 hours then brought the truck to U-Haul. That was 50 miles away. Never had this high of a rate. We are broke. Wouldn't accept my husband direct express card for pmt. Had to buy prepaid card. The guy at the pick up location couldn't understand him he also seemed irritated that we bothered him. Seems like he didn't know what he was doing. We've rented many times before. Last time!
LARRY S
SFM 315
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yulee, FL 32097
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Customer Reviews
- 3.0 Average Customer Rating
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They had no idea how to return the truck. We were there for 30mins
Knol aThis is inside a convenience store. The gentleman was patient and very nice. It would have been nice if there had been another employee to assist with more than 2 customers at a time.
DEANNA NThe self checking process is unnecessarily long and tedious. Half of the requested info could have been provided before picking up the truck and the app should be tweaked so the pics upload in the background as they slow down the process. While I understand the concern about a new renter, a previous customer should merely verify their info and only confirm "same status" of the last pics taken of the truck.
DONALD MI wasn’t at this drop off location but I was told it was an easy drop off.
Grace M