The self checking process is unnecessarily long and tedious. Half of the requested info could have been provided before picking up the truck and the app should be tweaked so the pics upload in the background as they slow down the process. While I understand the concern about a new renter, a previous customer should merely verify their info and only confirm "same status" of the last pics taken of the truck.
DONALD M
SFM 315
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yulee, FL 32097
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- 3.0 Average Customer Rating
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I wasn’t at this drop off location but I was told it was an easy drop off.
Grace MAll they did was che k the equipment in. And they did t say anything About me being charged. Like I said uhaul IS NOT as good as it used to be
CHARLENE HAddress and phone number were wrong. Tried to return Thursday but address is a mile away and wring phone number couldn't contact anyone for help!
Tara MThe truck had been smoked in and was not cleaned. There were cigarette butts laying in the floor.
STEPHEN S