Pickup and drop off was an easy process
Laurie A
JRz Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stevens Point, WI 54481
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkPeople were great and the process with extremely efficient. Very happy.
Kevin DIn office renting was easy and the gentleman was very accommodating, however the pickup procedure on a Sunday could have a little more explanation. In trying to get the code to access the key, I kept signing in to the wrong place that wanted all of the same information I had given in the office and I knew this was wrong, but was thoroughly confused. Thankfully my daughter, who brought my grandson to be the truck driver, came and the three of us were able to figure it out, but it made me feel good it still them a while as well. The requirement of drivers license pictures and driver pictures and speaking to someone on line with a verification code etc. could have been explained a bit so it wasn't so confusing? I was never given a rate either, just that the charge was $1.09 per mile on a Sunday, but nothing for the other charges which I'm gladly paying, however more than anticipated for 21ish miles. Again though, very friendly service.
Linda LXxxxxxxxxxxx
Frank PLinda and Allie were very helpful and professional; both are very hard workers. Thank you!
James T