Brent was excellent. Explained everything, and very respectful.
AHMAD I
Affordable Family Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sugar Land, TX 77498
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything was great with the rental process. The only thing id complain about was that the driver side tire on the trailer was bad. It made the trailer bounce will going down the road.
WELDEN SOn Tuesday Nov 25th I picked up my reservation number 99041885 for two day a 15' truck DC4903G located 15500 Voss Rd Sugar Land Tx 77498 that the gas tank has only 1/4 not full as the contract said . I called at Affordable Family Storage indicating this issue, the gentlemen at the front desk said that he is taking the issue but I needed to fill the tank. It cost me $61 dollars on gas(attach photo) In two day I only drove 39 miles. It is impossible to use 3/4 gas. The second day at 8 am when I started the engine the oil pressure was erratic, I called at your storage again and the guy in front of the desk sent me a number to call road assistance that I was waiting for an hour. In the end the truck has a minimum oil level. I need to call the road assistem but I need to added oil bought from my pocket. I Sent the claim to the storage and to the A=hual never sent me an answer .
JAVIER SThe staff here is always friendly and they remember details, like I have twins!
RUTH APeople were nice but the equipment needs improvement and better maintenance.
KASHIF K