The first time onboarding experience was a bit hectic since I had to verify myself using pictures of my license. Also, I need contact details of a 3rd person (other then myself and my emergency contact) to verify myself - which was to be done on the spot and ate 30 minutes of my time.
Mayank J
Galamart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sunnyvale, CA 94087
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything was good. Finding the lockbox wasn’t the most obvious but not too bad either.
Christian IThe online verification process is too long and inefficient
Ajitesh NIt did not seem like they knew what was going on at all. Only one person out of the 4 I talked to even responded when I asked about UHaul. It was an odd encounter and I left wondering if I had abandoned the car with random strangers. Additionally, when I called about the charge (for gas and service) I was told they were going to ask and call back in 10 minutes- which they never did. Overall, an unprofessional and disappointing experience.
Madeline LThis location is confusing for dropping off a large truck. The parking spaces are small and the truck will block traffic if not parked strategically. This would be improved if there were obvious signs posted for where to park the truck within the parking lot.
Sean W