Was leery about dropping the truck with no one around.
Steve T
Canadian Pack & Ship
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Surrey, BC V3W1L3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Thank you for your service very friendly and respectful, Thanks U-haul
QANDAGHA LI was absolutely disgusted with the customer service after renting a uhaul. I spent 3 hours on the side of the road after being told 30 mins after a blown tire and my contract got extended because of the time wasted. I then couldn’t drop off to a close location because it was the “wrong drop off location” so I had to drive another 45 mins and pay for the gas and mileage… or pay 394 dollars for a wrong location fee. No apologies nothing for any inconveniences. And no waiving any of these fees for me sitting on the side of the road. If you’re moving and need a Uhaul… don’t or be prepared for the worst service and disrespectful staff (192 and 56 location)
Tiana RHonour reservations. I had mine moved to a different location AND I had booked a 1 way trip and was told 2 days prior to my trip that a truck wasn’t available for me and I had to do a return trip. I only found out because I called proactively because ignoring reservations is somewhat of a reputation for U-Haul. Disappointed that I made a reservation 1.5 months before my trip and for what?
Akshay MHad a really bad experience with this reservation. Had initially reserved a 15' truck at another location days prior but Uhaul ended up switching the location last minute and I was not aware. So when we went to pick up at the original location, they told us that they didn't have a 15'. So we ended up going to a couple different locations that same day just to get the truck we were looking for, despite doing the reservation days ahead. Secondly, once we actually got a truck we could use, the battery died on us a few times during our rental. Called Uhaul to discuss the bad experience and they told me that all they could do was to send me a $25 gift certificate as a gesture of good will...
Ian I