The Producw Shack was awesome. The inline experience was terrible. I picked up and returned the truck when I was supposed to and I got a call stating g I hadn’t picked the truck up. I couldn’t pay the bill and no one could help the Produce Shack fix that problem. I went back two additional times to pay but the system would not generatw a bill. I got a call 2 days later from a man demanding payment immediately like it was my fault I didn’t pay. I tried but your system doesn’t work correctly. I would like to say I won’t ever rent again but you have a monopoly in our area.
Linda S
The Produce Shack
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sutton, WV 26601
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Customer Reviews
- 4.0 Average Customer Rating
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The trailer electric/light connection was too short to reach the receptacle on the truck. I made the trip without trailer lights.
Bradley mTake the liscense from the place we rented from because they are using your trucks for their business and not doing the proper paperwork, and then trying to charge customers for the miles that they use as well as what the customer uses
Tiffany MI had made 3 reservations and two were canceled the day before. It wasn’t the produce shack that canceled. It was someone else. My house sold and I needed to be out by a certain date. I had people lined up to help for free. After canceling the help twice they couldn’t help the third time. I had to pay $300 for help. There has to be a better system to track your trucks and confirming the availability for a certain date. I honestly wouldn’t recommend uhaul in general….the produce shack did their job.
Lisa FTry to scam you on mileage
Dalton H