Verify that the order matches what is on the truck. I requested a dolly and furniture pads. They were missing. I did manage to get a dolly from the store.
Kevin C
Kwik Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tampa, FL 33612
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Customer Reviews
- 3.0 Average Customer Rating
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Let them know you must do every thing yourself online and you always rented from a u haul place not a food store
william mStop OVER CHARGING People.... Your system would not take a picture of the truck so I was charged for that your not telling me the mileage charges per. Mile
Randy AOvercharged
WYNETTA WAt the first location where I rented the truck, no one knew where the key was—neither the staff inside the store nor the U-Haul representatives I called could help me locate it. The situation was similar at the second location; the person running the business there had to assist us because I was never provided with the code to retrieve the key—neither through the app nor during my phone calls. All told, I wasted about two hours going between the two locations; and to top it all off, the truck was out of gas and dirty. I had to stop—despite being pressed for time—and put $30 worth of gas in the tank just to make it to my destination. I don't think I'll be renting one of these trucks again.
CLAUDIA P