I ordered a hand truck, was supposed to be in the back of the truck, and you had to break a seal. No hand trucks, no one answered the local number, and had to wait to return truck and speak with Uhaul customer service. It’s better with a live person at the location. Every place is going virtual or online and you can’t replace people! Would have been nice to have the hand truck for my move.
Tammy C
GreenGen35
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Taylors, SC 29687
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We were charged for 100 miles more than we drove with no option to change it or get help.
Matthew RI missed the change to the pickup connection. Modestly inconvenience to travel to second location. Service at pickup site was courteous but rep was a bit unfamiliar with the checkout process. Site was a warehouse with Uhaul as a side hustle. Felt like I was interrupting someone's work. Miles and time allocated at checkout did not sync with return site assigned. Using assigned return location would have required more miles than allowed and did not open until 10:30 AM when return deadline was 9:45.
JONATHAN WIt would have saved a lot of time if we were told prior to the rental date, that you need the app to get the vehicle. We spent over an hour trying to figure out what to do since the location was closed and nobody was answering calls.
Anthony BLocation parking was a little difficult to find a space for my car.
Mitch D